Source:
Journal of Interpersonal Violence, 36(19-20), 10766 – 10789.
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Summary:
Volunteer survivor advocates are vital to the provision of services by Rape Crisis Centers. Findings from the study have implications for supporting advocates by better understanding the stressors that may lead to negative outcomes and informing individual coping, training, and overall organizational support of advocates.
Expanded Abstract:
Volunteer sexual assault survivor advocates are vital to the provision of services by Rape Crisis Centers. Volunteer advocates are exposed to trauma due to the nature of their work, which may place advocates at risk of experiencing negative outcomes, such as burnout. Ensuring that advocates are supported in their work may be particularly important given the likelihood that some advocates are survivors themselves because the prevalence of rape is high in the general population (Smith et al., 2017), and survivors may be drawn to helping others who have had similar experiences (Wood, 2017). Rape Crisis Centers often rely on volunteers for delivering emergency room advocacy to survivors of sexual assault. Volunteer advocates bear witness to trauma as part of their role, such as when listening to details of sexual assault. This exposure may negatively affect advocates long term, which may lead to secondary traumatic stress and vicarious traumatization, and possibly reduce their ability to provide quality services and remain in their role. In addition, some advocates may be survivors of sexual assault themselves. Survivors may differentially experience the toll of advocacy work. The present qualitative study sought to identify stressors that advocates face within their role, aspects of stressors unique to survivors who advocate, and the effects of stressors on advocates. Semi-structured interviews were conducted with current volunteer advocates from three Rape Crisis Center, several of whom identified as survivors.
Findings from the study demonstrated stressors associated with self-evaluation; rules or expectations of the advocacy role (including the crisis nature of the role); witnessing lack of client support; helplessness around sexual assault as a systems issue; identifying with the client; witnessing the physical and emotional impact on clients; and being reminded of their own assault. Results also revealed how these stressors and advocacy overall influenced advocates. Unique aspects of stressors to survivors arose in the way advocates experienced the stressors.
In addition, survivors exclusively described being reminded of past trauma within advocacy work. Findings have implications for supporting advocate well-being by better understanding the stressors that may lead to negative outcomes and informing individual coping, training, and overall organizational support of advocates. Such measures may ensure retention of volunteers and maintain quality advocacy services
(The expanded abstract is excerpted and adapted from the article cited above).
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